Terms of Service

Last updated: June 2026

Welcome to Pepteem. By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws. If you do not agree with any part of these terms, you may not use our website.

1. Acceptance of Terms

By accessing, browsing, or placing an order on this website, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These terms apply to all visitors, users, and customers.

2. Eligibility

You must be at least 21 years of age to use this website or purchase products. By using the site, you represent and warrant that you are 21 or older and that the information you provide is accurate and complete.

3. Products and Intended Use

All products sold by Pepteem are intended strictly for laboratory and research use only. They are not for human or veterinary use, consumption, or application, and are not drugs, foods, cosmetics, or medical devices. Products are not intended to diagnose, treat, cure, or prevent any disease. By purchasing, you agree to use all products solely for lawful research purposes. See our Disclaimer for full details.

4. Account Registration

To purchase, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information and to keep it current. Notify us immediately of any unauthorized use.

5. Orders and Payment

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in U.S. dollars and are subject to change. We accept cryptocurrency through NOWPayments and other secure payment methods. Payment must be received in full before an order ships.

6. Shipping and Delivery

We ship across the United States. Title and risk of loss pass to you upon delivery to the carrier. Estimated delivery windows are not guaranteed. Compounds requiring cold-chain handling are packed accordingly at no additional cost.

7. Returns and Refunds

Because of the nature of our products, returns are limited. If a product arrives damaged or does not match its documentation, contact support@pepteem.com within the documented window for a replacement or refund. See our Returns & Refunds policy for details.

8. Intellectual Property

All content on this website — including text, graphics, logos, images, and software — is the property of Pepteem or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Prohibited Conduct

You agree not to:

• Use products for human or animal consumption or application
• Resell or distribute products in violation of applicable law
• Misrepresent your identity, age, or research purpose
• Attempt to disrupt, hack, or compromise the website
• Use the site for any unlawful purpose

10. Termination

We reserve the right to suspend or terminate your account and access to the website at any time, without notice, for conduct that violates these terms or is otherwise harmful to us or other users.

11. Disclaimer of Warranties

Products and content are provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the website will be uninterrupted or error-free.

12. Assumption of Risk

You acknowledge that research compounds may be hazardous and that you assume all risk associated with their handling, storage, and use. You represent that you have the training, facilities, and expertise to handle research materials safely and lawfully.

13. Limitation of Liability

To the maximum extent permitted by law, Pepteem and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any misuse of our products. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless Pepteem, its officers, employees, and affiliates from any claims, damages, losses, or expenses arising out of your use of our products, your violation of these terms, or your violation of any law or the rights of a third party.

15. Governing Law

These terms are governed by the laws of the United States and the state in which Pepteem operates, without regard to conflict-of-law principles. Any disputes shall be resolved in the courts of that jurisdiction.

16. Changes to Terms

We may modify these terms at any time. Updated terms will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes constitutes acceptance of the revised terms.

17. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and Disclaimer, constitute the entire agreement between you and Pepteem regarding the use of our website.

19. Contact Information

For questions about these Terms of Service, contact us:

Pepteem
Email: support@pepteem.com