Support
Frequently Asked Questions
Everything you need to know about quality, ordering, payment, and shipping.
Quality
All peptides are guaranteed at 99%+ purity. Every batch is independently tested by accredited third-party laboratories using HPLC and mass spectrometry, with the full Certificate of Analysis available per product.
A CoA is a lab-issued document confirming a batch's identity, purity, and content. It lists the testing method, results against reference standards, and the batch number so you can match documentation to the product you received.
Handling
Store lyophilized product refrigerated or frozen and away from light. Reconstituted product should be refrigerated and used within the documented window.
Shipping
Orders ship from our US facility with expedited options, as fast as next day. Compounds requiring cold shipping are packed with cold-chain materials at no extra cost.
We currently ship across the United States. All products are sold strictly for laboratory and research use only.
Payment
We accept major cryptocurrencies through our secure NOWPayments gateway, alongside standard secure checkout options. All transactions are encrypted.
Compliance
No. All products are sold strictly for laboratory and research use only. They are not drugs, foods, or cosmetics and are not intended to diagnose, treat, cure, or prevent any condition.
Orders
If a product arrives damaged or does not match its documentation, contact support for a replacement or refund. Shipment protection covers loss, damage, and theft at no cost.
Support
Reach our team through the contact form or by email. We respond quickly to questions about compounds, orders, and documentation.
Still have a question?
Our team responds quickly to questions about compounds, orders, and documentation.
